I could’ve sworn the stale hotel effect went out with Howard Johnson. Rooms smell like a combo of over scented cleaning products and greasy cooking. Case in point: There was one employee in the busy breakfast bar, not only taking orders but serving and, in some cases, preparing the food-which took forever and was meh, at best (and waaaay overpriced). But Marriott is doing its customers dirty by not giving those employees the tools to meet customers’ very reasonable demands. So here’s the tip: spare yourself a crappy experience at a sub-mediocre property and book a night in Winston-Salem somewhere else.…įor the most part, the employees here seem to be doing their best and are, without fail, polite and cheerful. As my wife made a final check of the room for forgettables like chargers, keys, glasses, the housekeeper barged in for a third time and literally began dunning her to leave a tip. the DND placard on the outside door handle notwithstanding. The coup d’grace: the housekeeper started banging on the door at 9:50 a.m. The 1960s vintage toilet, positioned uncomfortably close to the shower door, had to be flushed three times to fully remove whatever was left in the bowl. The shower was so tiny that I had to stand perpendicular to the shower head to prevent my upper arms from pressing against the shower wall on one side and the glass door on the other. At check-in, the clerk was airily disinterested and smiled only when clarifying for me that breakfast - the only meal available at this property - was served no later than 10 and most certainly NOT complimentary. I suppose its primary value proposition is its proximity to WFU and the coliseum, which might be convenient in hoops season but not so much any other time. The signage said “Courtyard by Marriott,” but it felt like a rebranded Motel 6.
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